Staying in charge

Winzter Casino Responsible Gambling: What Can You Set?

Play only from 18+, knowing that deposit limits, loss limits, session time reminders, reality checks and self-exclusion sit in every account.

Set your limit

MGA/B2C/300/2015 — regulated since 2015, trusted by 222,000+ players across 11 years of continuous operation.

Five key facts

Straight answers on limits and help

Winzter Casino keeps the facts short, so nothing about limits or support is buried.

Minimum age18+

Licence and numberMalta Gaming Authority, MGA/B2C/300/2015

National registerGAMSTOP

National Gambling Helpline0808 8020 133

Limit questions[email protected]

When play speeds up

Before you set limits, after you set them

Every account comes with the same five controls, whatever your budget looks like.

A cap you choose

A deposit limit caps what you pay in, and it works best switched on before your first deposit rather than after a loss.

Where do you stop?

A loss limit ends play when your net losses reach a figure you set, which helps if chasing a bad run has become a habit.

Lost track of the hour

A reminder pings you while you play, so a short session does not stretch into the evening, and it helps if you lose track of time.

Fact before guesswork

A reality check shows how long you have played and what the session has cost, which suits anyone who wants the numbers as they go.

A firm break

Self-exclusion closes your account and the casino to you for the whole period you choose, and it is a firmer step than a short pause.

Control in your hands

A limit in four steps

A limit takes a few minutes to set, and the path through your account stays short.

Profile, then limits

Open your profile from the lobby and look for the safer gambling section, where every control sits.

Pick your control

Choose whether money or time needs the cap: deposit limits, loss limits, session time reminders and reality checks cover different parts of play.

How long should it last?

Set how long the limit should hold, then read the note on screen about when a change applies before you confirm anything.

Is it showing?

Confirm the setting and check it shows in your account, so the figures you can see are the ones that apply.

Choose between a pause and a full stop

Play off, rest on. Setting a time-out closes play on your account for a break of hours or days. You start it in your casino account settings, before you play. When it ends, play returns on its own.

Can I undo it? Choosing self-exclusion closes your account for a long period, and it cannot be undone early. Ask for it from your account settings. Once it is in place, you cannot deposit or play until the period has passed.

Your details on GAMSTOP. GAMSTOP is the national self-exclusion scheme, run by The National Online Self Exclusion Scheme Limited. Registration happens online for residents, with a period of 6 months or longer. It covers licensed sites, not only this casino. gamstop.co.uk

When you want to talk

A conversation instead of carrying it alone

It removes the worry that asking for help will cost money or reach people you know.

National Gambling Helpline (GamCare)

The National Gambling Helpline, run by GamCare, answers free at any hour by phone and by live chat. It gives advice and points you, or a relative, to support nearby, and conversations stay confidential. 0808 8020 133 gamcare.org.uk

Gamblers Anonymous

Gamblers Anonymous holds free meetings led by other people who gamble, with no appointment needed. Some meetings are mixed and welcome family and friends, so relatives can come along too. gamblersanonymous.org.uk

Time to stop when play stops being fun

Noticing these signs early is easier than catching up with them later. A limit set before you play, or a pause you choose now, is the simplest first step back to a pace that suits you.

Read through these and see whether any of them sound like your week.

Playing longer than you planned to
Depositing to win back money lost
Keeping your play from people close to you
Borrowing money to keep playing
Chasing play when you feel low
Skipping rest, meals or work to play
Feeling tense until you log back in

Support, on your terms

What happens when I set a limit?

The practical answers most players ask for before changing anything on their account.

Can I set my limits on a phone instead of a computer?+

Yes. The mobile version of your account has the same limits section as the desktop one, so you can set a deposit cap or a loss cap from wherever you are. Nothing is missing from the smaller screen.

Can I end a self-exclusion before the period I chose is over?+

No. A self-exclusion at Winzter Casino stays in place for the whole period you picked, and it cannot be lifted early by you or by support. Choosing it with that in mind is the honest way to use it.

My partner plays too much. Can the helpline advise me as well?+

Yes. The National Gambling Helpline is there for anyone affected by gambling, not only the person playing, and its staff can point relatives towards local support. You do not need to be a customer to call.

I picked a limit months ago. Where do I change it now?+

Head back to the limits section of your account, the same place you set it. Your current cap is shown there, and that is where any change is made. Set the new figure before your next session, not after a bad one.

Does excluding myself at Winzter Casino cover other casino sites too?+

No, an exclusion here covers your Winzter Casino account only. To be blocked from other licensed sites in Britain, you would need GAMSTOP, the national online self-exclusion scheme, which is separate from anything set in an account.